What Do I Need To Register A Motorcycle In Virginia

Frequently Asked Questions

Contact

For residents of Virginia with permanent upper limb mobility harm.Click hither for more than information.

If you lot already have your On-the-Become standard or Flex transponder annals it here to set up your account.

For residents of other Due east-ZPass network states: Visit your state's Eastward-ZPass service center website:

Delaware	New Hampshire
Florida	New Jersey
Illinois	New York
Indiana	North Carolina
Kentucky	Ohio
Maine	Pennsylvania
Maryland	Rhode Island
Massachusetts	West Virginia
Minnesota

Frequently Asked Questions

E-ZPass Overview:

What is E-ZPass?
What is Eastward-ZPass Flex?
How practice I switch between Cost and HOV modes when using Flex transponders?
How does E-ZPass work?
Who runs the E-ZPass programme?
Where is Due east-ZPass accepted?
Where is E-ZPass from other states accepted in Virginia?
How much does it cost to open an E-ZPass account?
Is my E-ZPass account information private and secure?
Do I get a discount on tolls if I accept an Due east-ZPass?
Can I pay cash if I have an Due east-ZPass transponder in the car?
Is my information secure with E-ZPASS Virginia?

Ordering An E-ZPass:

How tin I open an E-ZPass account?
Do I have to have a credit bill of fare to open an E-ZPass account?
How do I obtain an additional E-ZPass transponder?
How long does information technology have to receive an E-ZPass transponder?

Registering Your New Due east-ZPass Transponder:

How exercise I register my On-the-Go transponder?
What information do I need to register an On-the-Become transponder?

Installing & Using Your E-ZPass:

How exercise I install my Due east-ZPass transponders?
How soon can I use my On-the-Go transponder?
How do I maintain enough funds in my account?
What are the benefits of Automated Replenishment?
How practise I update my Credit Menu or ACH data?

Using E-ZPass At A Toll Booth(In VA. or Out-of-State):

What exercise the lights at the tollbooth mean?
Why are the posted speed limits at the toll booths so depression?
What should I practise if I plan to drive out-of-state?

Managing Your E-ZPass Account:

Why is my E-ZPass transponder not working?
How can I return or exchange my Due east-ZPass transponder if it is no longer working?
Exercise I demand to register all my vehicles?
Can I switch my Due east-ZPass transponder to another vehicle?
What exercise I do if I buy a new machine, motility, or change my credit menu?
How practise I apply the Automated Phone System?
What if I forget my PIN Number?
Are the funds in my E-ZPass account assigned to a particular transponder?
Tin I become a statement to track my expenses?
Tin can I go a receipt at the tollbooth when I use my E-ZPass?
Why am I charged if my E-ZPass transponder is lost, damaged or defaced?
How practise I shut my Eastward-ZPass account?
Inactive Account?

East-ZPass For Motorcycles and When Towing Trailers:

Tin I go an E-ZPass transponder for my motorcycle?
Can I use my E-ZPass transponder if I tow a trailer or my gunkhole?

Carpooling with Eastward-ZPass:

What is E-ZPass Flex?
How do I exchange a standard transponder for a Flex transponder?
How do I switch between Toll and HOV modes when using the Flex transponder?
Do I demand a Flex transponder?

Misc. Matters:

Are business accounts available?
Business Business relationship vs. Personal Account
How many people apply E-ZPass?

Donations:

What is DRIVE SMART Virginia?
How can I make a donation to DRIVE SMART Virginia Education Fund?
Will 100% of my donations to DRIVE SMART Virginia Teaching Fund stay in Virginia?
Is my donation to the DRIVE SMART Virginia Educational activity Fund taxation-deductible?
Can I cancel my recurring donation to Bulldoze SMART Virginia Education Fund?
Is at that place an administrative fee to collect my Bulldoze SMART Virginia Didactics Fund donation?

1. What is E-ZPass?

E-ZPass is an electronic toll collection system. Motorists open a prepaid account and attach a small electronic device called a transponder to their windshield or license plate. As they travel through the price facilities, tolls are automatically deducted from their pre-paid Eastward-ZPass account.

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two. What is E-ZPass Flex?

The East-ZPass Flex is a switchable E-ZPass transponder that volition let you have reward of toll-free travel on the 64, 66, 95, 395, and 495 Limited Lanes in Virginia. The Eastward-ZPass Flex will piece of work on whatever toll facility where E-ZPass is accepted. East-ZPass Flex Transponders provide additional functionality which permit drivers to identify when their vehicle can be classified as Loftier Occupancy Vehicle (HOV) to obtain a discount on those facilities that support the additional Flex functionality. If the required number of people are in the vehicle, and you want to drive on the 64, 66, 95, 395, and 495 Limited Lanes for gratuitous, you lot need to switch the E-ZPass Flex to HOV manner before you become on the route. These toll facilities volition not charge your East-ZPass account if you travel with your Due east-ZPass Flex in HOV mode and have the required number of people in the vehicle. Drivers traveling with less than the required number of people in the vehicle on a Toll Facility with a discount should ready their East-ZPass Flex to toll-paying mode and the toll volition be electronically debited from their Due east-ZPass account. The E-ZPass Flex volition work anywhere Eastward-ZPass is accustomed, regardless of the position of the switch. Yous do not need an Due east-ZPass Flex if you lot do not plan to travel on the 64, 66, 95, 395, or 495 Express Lanes with the minimum number of people to qualify for the HOV discount.

Flex transponders are only available for 2-beam vehicles since other vehicle types are non permitted to use the Limited Lanes.

Please Note: Users who take not used their Flex transponder for HOV transactions on the 64, 66, 95, 395, or 495 Limited Lanes for any prior twelve-month menstruum may be asked to exchange their Flex transponder for a standard transponder (at no cost). Additionally, the lost/stolen fee for a Flex Transponder is $20.00 rather than $x.00.

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three. How do I switch between Price and HOV modes when using Flex transponders?

Before your trip on the Loftier Occupancy Toll (HOT) or the 64, 66, 95, 395, and 495 Limited Lanes, information technology's important that you set up your Due east-ZPass Flex to the correct way based on the number of occupants that will exist in your vehicle when you're driving on the HOT or the Limited Lanes. If there are the required number of people in the vehicle, set your E-ZPass Flex to HOV style. These cost facilities do not accuse yous a toll if your E-ZPass Flex is set to HOV mode. If you have fewer than the required number of people in your vehicle, select the price-paying mode on the East-ZPass Flex to have the toll automatically debited from your account. Yous tin can change modes using the switch located at the bottom of the Eastward-ZPass Flex device. But move the switch to select "HOV ON" or toll-paying manner (covering "HOV ON"), depending on the number of people in your vehicle. You will hear a beep when you alter the setting to HOV ON manner. Make sure your E-ZPass Flex is set to the advisable mode before y'all starting time driving.

The E-ZPass Flex volition work on other price roads that have E-ZPass regardless of the position of the switch.

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4. How does East-ZPass work?

When y'all open up a prepaid account, you receive a small electronic transponder that attaches to the windshield within your machine or to your license plate. Within the transponder is a battery-powered electronic chip encoded with a unique identification lawmaking. When yous travel through an E-ZPass toll facility, an antenna at the price plaza reads the information independent in your transponder. The appropriate toll is electronically debited from your prepaid Eastward-ZPass account.

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5. Who runs the E-ZPass program?

The Virginia Department of Transportation runs the program in Virginia.

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6. How many people use E-ZPass?

In Virginia, there are more than 2,300,000 active Due east-ZPass transponders. There are between 16 and 20 1000000 electronic toll transactions a month.

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vii. Where is E-ZPass accepted?

You tin can utilize your E-ZPass transponder on all toll roads with specially marked "E-ZPass" lanes. This currently includes roads in Delaware, Illinois, Indiana, Maine, Maryland, Massachusetts, New Hampshire, New Bailiwick of jersey, New York, Ohio, Pennsylvania, Rhode Isle, Virginia,West Virginia, North Carolina, Kentucky, Florida and Minnesota.

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8. Where is Due east-ZPass from other states accustomed in Virginia?

All Virginia toll roads accept out-of-state E-ZPass:

Northern Virginia - Dulles Price Route, Dulles Greenway, 66 Limited Lanes Inside the Beltway, 95/395, and 495 Limited Lanes.
Hampton Roads - 64 Express Lanes, Coleman Bridge, Chesapeake Motorway, Chesapeake Bay Bridge Tunnel, ERC, South Norfolk Hashemite kingdom of jordan Bridge and Dominion Blvd.
Chesterfield County - Powhite Parkway Extension, Pocahontas 895 (Road 895)
Richmond - The RMA Expressway System:
The Downtown Pike (Land Road 195) from Meadow Street east to the I-95 Interchange
The Powhite Parkway from Idlewood Artery south to and ending at Chippenham Parkway
The Boulevard Span (nicknamed the "Nickel Bridge")

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9. How can I open an E-ZPass account?

If you are a Virginia resident, you can open up your Eastward-ZPass business relationship in any of these simple ways:

Apply online

Personal Business relationship Awarding or Business organization Business relationship Awarding
Telephone call i-877-762-7824
Visit one of our Service Centers or DMV partner locations
By picking upwardly a transponder at an E-ZPass On-the-Go retailer and registering online or past phone. A list of retail stores carrying Virginia Due east-ZPass On-the-Go transponders can exist institute here

Residents of Virginia with permanent upper limb mobility impairment (Click here for more than information.) in accordance with Section § 33.2-613 D of the Code of Virginia may exist eligible for toll-free passage on Virginia toll roads.

Residents of other states should click on their country to utilise to their domicile bureau: Delaware, New Jersey, Illinois, New York, Indiana, Northward Carolina, Maine, Ohio, Maryland, Pennsylvania, Massachusetts, Rhode Island, New Hampshire, West Virginia, Kentucky and Florida.

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10. How presently can I use my On-the-Go transponder?

You can use your OTG transponder immediately in VA but volition need to register at least 48 hours before using information technology out-of-land.

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xi. How practice I register my On-the-Go transponder?

Go to the registration folio on this website
Calling the Customer Service Heart at 1-877-762-7824
Visiting any of our walk-in centers or DMV partner locations
Note: The replenishment amount and the replenishment threshold (low balance) levels are increased for each boosted transponder added to your E-ZPass business relationship

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12. What information do I need to register an On-the-Become transponder?

To register your transponder you will need:

ID numbers located on the transponder
Driver'due south license
The license plates and vehicle information for the vehicle on which you will use your E-ZPass
Payment data to add to your account and/or set up automatic replenishment

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13. How much does it cost to open up an Eastward-ZPass business relationship?

In order to open an Due east-ZPass business relationship online or at a Service Middle, you need to pre-pay a minimum of $35 in tolls.

Transponders are also bachelor in select retail stores in E-ZPass On-the-Go Kits for $35. Both Flex and Standard E-ZPass transponders are available in Northern Virginia retail stores. The $35 payment for an On-the-Go transponder includes $15 of prepaid toll residue for immediate utilise in Virginia plus an additional $20 prepaid toll balance after the transponder is registered to an account.

Retail transponders tin be used immediately in Virginia but should exist registered as soon as possible to enable use out-of-state and to merits the total balance.

Notation that the transponders remain the holding of the Virginia Department of Transportation and must exist returned to the Service Centre when the business relationship is closed or the customer will be liable for the lost/stolen fee ($x for a standard transponder, $20 for a Flex transponder).

If you lot bulldoze the toll roads often, nosotros recommend that y'all contact us or log into your business relationship to increase your Replenishment threshold (low balance) level and replenishment amount to accommodate your average monthly toll usage.

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14. Practise I have to have a credit bill of fare to open an Due east-ZPass business relationship?

Yous can open up an Due east-ZPass business relationship using cash, bank check or credit card. Personal and Business Accounts with v or more E-ZPass transponders must be prepare to automatically replenish which requires a credit card or checking/savings bank routing and account number plus a credit card (not linked to the same bank business relationship) as a secondary, fill-in payment method.

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15. Is my E-ZPass business relationship information individual and secure?

Yes. The Virginia Department of Transportation is committed to protecting your privacy and the security of your account. Please refer to our Privacy Policy and Web Policy statements.

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16. How practice I maintain enough funds in my account?

The easiest fashion to maintain funds in your Due east-ZPass account is to choose automatic replenishment. When your account rest reaches the depression rest level, your replenishment form of payment will be charged for the replenishment corporeality and the funds will be posted to your account and added to your bachelor residuum. Payment options include credit/debit card or checking/savings account electronic funds transfer via ACH and a credit card.

If yous cull transmission replenishment, you can add together funds to your account by logging in to your account and making a payment from this website. You will need to establish a username and password. You tin can also call our toll-complimentary automated line, 1-877-762-7824 to make a credit card payment. Y'all will need both your business relationship number and your PIN number to use this automated telephone system. You tin can also make a payment in person at our Service Center locations, partner DMVs, mail payments to the Service Center.

Examples:

If you have one E-ZPass transponder, you will owe a replenishment amount of your average monthly tolls, or minimum of $35 (whichever is greater) when your account's available residue reaches your low balance level.
If you have three E-ZPass transponders, you lot will owe a minimum replenishment amount of your boilerplate monthly tolls, or minimum of $105 (whichever is greater) when your business relationship's available rest reaches your low rest level.

If you lot have chosen automated replenishment, your replenishment amount volition exist periodically recalculated to ensure you need to furnish approximately only once per month. Your low balance corporeality will be periodically assessed to ensure you take at least three days of tolls to ensure coverage in the event that there are problems with your replenishment.

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17. What are the benefits of Automatic Replenishment?

Automated Replenishment is the most user-friendly way to maintain funds in your account. When you attain your depression residual, your selected method of payment is charged automatically to furnish your business relationship. Automatic replenishment eliminates the need to constantly monitor your account balance and spend fourth dimension authorizing replenishment payments. Information technology saves you time and helps eliminate the possibility of toll violations because you ran out of funds in your account. Note that your carte and expiration dates must be valid for this process to be successful.

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xviii. How practice I update my Credit Carte du jour or ACH information?

Log in to your account with your username and countersign. Then click Payment from the Account Card. Select Update Payment Method. You can use this link to take y'all to the login page.

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nineteen. How long does it accept to receive an E-ZPass transponder?

When you lot contact our Customer Service Center at i-877-762-7824 or employ online to open up an account or request an additional transponder, the transponder is sent out within two concern days. For aforementioned day service, pick up an On-the-Go transponder at a retail store or visit one of our Service Centers or partner DMV locations:

Eastward-ZPass Virginia

Telephone
Toll-Free Number: ane-877-762-7824
Virginia Relay Eye (TTY Callers): 1-800-828-1120
Automated Phone System is available 24 hours
Customer Service Representatives are available Monday-Fri 7 a.m. - 7 p.m.

E-mail
customerservice@ezpassva.com

Mail service
E-ZPass Customer Service Center
P.O. Box 1234
Clifton Forge, VA 24422-1234

Phone: 877-762-7824
Fax: 540-302-4773

Hours : Monday-Friday vii a.m. - seven p.m.

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xx. Practice I need to register all my vehicles?

Yes. To ensure seamless use of the East-ZPass transponders in whatever of your vehicles, you should include the license plate number, state of registration, vehicle type, vehicle brand, model, year and color of all your vehicles. You tin can make changes via the myaccount website or email vehicle changes to customerservice@ezpassva.com including your account data. Annotation: The accurateness of the license plate information is critical. As vehicle information changes, information technology is of import to keep that information up-to-date and authentic on your E-ZPass account.

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21. Are business concern accounts bachelor?

Yep. Business concern accounts are welcome only special rules employ. For assistance, phone call 1-877-762-7824 or contact your nearest Service Center.

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22. Business organisation Account vs. Personal Account

A Personal E-ZPass business relationship is for personally owned or leased cars, pickup trucks, vans, motorcycles, or RVs.

Business organization E-ZPass accounts are for those who prefer to agree their account in a business proper noun and could include:

Those who have vehicles with more two axles
Vehicles with greater than vii,000 lbs. maximum gross weight

A business tin can open up an E-ZPass pre-paid price business relationship past submitting the Due east-ZPass Business Account Application online, by visiting your nearest Service Heart, or by calling one-877-762-7824. The proper name of the business organisation and EIN (Employer Identification Number) are required. Please provide the names of two individuals who are authorized to manage the account and their telephone and email contact information. A credit menu for initial payment is needed to open an business relationship online. Each account with 5 or more than transponders is required to select automatic replenishment as the replenishment option.

For assistance, phone call 1-877-762-7824 or visit your nearest Service Center.

Please call ane-877-762-7824 or click here in social club to use for a personal account or a business business relationship.

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23. Tin I become an East-ZPass transponder for my motorcycle?

Yep. However, nosotros exercise not currently have a transponder that is designed for apply with motorcycles. The transponder is designed to function best at an angle, similar to the one created by the windshield of a rider vehicle. A transponder mounted on a motorcycle is at the client'due south "ain risk and liability." Delight call 1-877-762-7824 for boosted data and assist.

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24. How practice I install my Due east-ZPass transponders?

Each transponder comes with adhesive mounting strips and easy-to-follow instructions. For your transponder to work consistently, it must be mounted properly, and so follow the instructions carefully.

If y'all believe yous accept your Due east-ZPass mounted correctly merely it is not reading in the toll lanes, please contact customer service at 877-762-7824 or visit one of our service centers to troubleshoot the issue.

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25. Practice I get a discount on tolls if I have an E-ZPass?

Yes. Discounts on tolls are available through some toll facilities.

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26. What do I do if I buy a new motorcar, motion, or change my credit card?

Information technology is of import to continue your E-ZPass account information current. Simply login with your username and password on this website to make whatever changes to your address, vehicle information, or to update your credit card. You may also call 1-877-762-7824 to make these changes through our automated telephone system or to speak to a Customer Service Representative. You will be asked for your E-ZPass business relationship number and iv-digit PIN number.

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27. How practice I employ the Automated Phone System?

Call i-877-762-7824. You will be prompted to enter your E-ZPass account number and four-digit PIN number. Yous can check your available balance and recent transactions, make a payment, and update your credit card number, expiration date, phone number and modify your PIN number through our automated system.

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28. What if I forget my PIN Number?

Call 1-877-762-7824. Have your personal information ready to give to a customer service representative.

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29. How practise I obtain an additional Due east-ZPass transponder?

Yous can lodge an additional transponder in whatever of these convenient means:

Request an additional transponder on this website. Just log in with your username and password. Then click on the Transponder tab.
Telephone call 1-877-762-7824, or 1-800-828-1120 (for TTY users).
Visit i of our Service Centers or partner DMV locations.
Visit ane of our select retail locations to obtain an On-the-Get E-ZPass transponder which can be added to your existing account online.

The replenishment amount and the depression balance level are increased for each additional transponder added to your Due east-ZPass account.

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30. How do I exchange a standard transponder for a Flex transponder?

In that location are several ways to exchange your standard transponder for a Flex transponder:

Asking an exchange by logging in to your business relationship and selecting the "transponder" tab.
By calling the Service Centre at 1-877-762-7824 and requesting an exchange.
By visiting ane of our service centers.

When you lot receive your Flex transponder, you should mail your standard transponder to: Eastward-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or y'all can bring it to a Service Middle. Each Service Center also has a driblet box for your convenience after hours. If you cull to mail your transponder, delight wrap the transponder in foil or insert it in the original Mylar pocketbook. If your transponder is lost, a $10 accuse volition employ for standard transponders.

Delight Annotation: Due to the higher price of the Flex transponder, users who accept non used their Flex transponder for HOV transactions on Limited Lanes for a prior twelve month period may be asked to exchange their Flex transponder for a standard transponder (at no toll).

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31. Practice I need a Flex transponder?

Y'all will demand a Flex transponder but if you plan to travel with 2 or more people in the automobile on the 64 Express Lanes (Hampton Roads) and 66 Express Lanes Inside the Beltway, or with 3 or more than people in the car on the 95, 395, and 495 Express Lanes. Due to the college cost of the Flex transponder, users who take not used their Flex transponder for HOV transactions on these facilities for whatever prior twelve-month period may be asked to substitution their Flex transponder for a standard transponder (at no cost).

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32. Are the funds in my E-ZPass account assigned to a detail transponder?

No. Each E-ZPass price transaction, regardless of which of your transponders you use, deducts from your available balance. It works like a cell phone business relationship with prepaid phone minutes. All transponders on the account draw from the same available residue.

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33. Can I get a statement to rail my expenses?

E-ZPass statement options are bachelor to assist yous track your expenses. Monthly and Quarterly summary statements are bachelor online free of charge. Mailed statements are too available starting at $2 per calendar month.

You tin can also view your transaction history online by logging in to your account.

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34. Can I pay cash if I have an E-ZPass transponder in the car?

Cash as a payment blazon is not accepted on all price facilities in Virginia. Visit the Toll Roads page on this website to empathise if cash is accepted on the price road you lot are traveling. If you are traveling on a toll facility that accepts cash payment and you want to pay greenbacks at the tollbooth, the transponder must exist removed from your vehicle, wrapped in the original Mylar pocketbook, or wrapped completely in aluminum foil. Otherwise, the toll could exist deducted from your E-ZPass account.

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35. Can I get a receipt at the tollbooth when I use my Eastward-ZPass?

No. Since E-ZPass is designed to speed upwardly the cost process, receipts will not be bachelor at the lane when using E-ZPass. If you need details of your toll transactions, y'all can either log into your business relationship online or elect to receive detailed monthly statements, starting at $2 per month.

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36. What do the lights at the tollbooth mean?

Light notifications differ by Toll Facility, but the following are some general descriptions:

Crimson, Blueish or White - A scarlet, blue or white calorie-free indicates an unpaid price. If you are in a cash lane, cease and pay the cost. If y'all are not in a greenbacks lane, for safety reasons, Practise Not stop in the lane. These lights signal that your business relationship is out of funds or there may be something wrong with your transponder or the way it is mounted. Contact the Customer Service Center for assist.

Yellow - This signals that your account has reached the low balance level and needs to exist replenished. If you see this calorie-free for more than than two consecutive days, contact the Customer Service Center. Delight note that if enough toll transactions mail to your account simultaneously, you may go directly from seeing a green low-cal to seeing a red, blue or white low-cal. Also note that the yellowish light is only available at some toll locations.

Dark-green - Proceed. Your account balance is above the low remainder level.

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37. Why are the posted speed limits at the toll booths and then low?

The posted speed limits are gear up to ensure the safety of the toll collectors and the drivers. Toll plazas are very decorated places and safety is a major business organization.

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38. Why is my E-ZPass transponder not working?

There tin can exist a few reasons why your transponder isn't working properly, such as:

Y'all ran out of funds in your account.
Your transponder's battery is running low.
Your transponder is improperly mounted.
Your transponder has non yet been activated at the lane.
A contempo payment has non yet been received by the lane.

It can take up to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia cost plazas, and up to 48 hours in out-of-country lanes.

Please contact a Service Center for assist troubleshooting.

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39. How can I render or commutation my Due east-ZPass transponder if it is no longer working?

Mail your transponder to: East-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or bring information technology to a Service Center location. Dedicated E-ZPass Service Centers in Norfolk and Portsmouth take a drop box for your convenience after hours. If you cull to post your transponder, please wrap the transponder in foil or insert it in the original Mylar pocketbook and enclose a notation requesting a replacement. In case of loss, a $ten charge volition apply for standard transponders and a $twenty accuse will apply for Flex transponders.

In addition to these options, the following DMV locations will accept transponders for return or exchange during normal business concern hours.

Delight visit the E-ZPass Locations page on this website for hours of operation.

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40. Tin I switch my Due east-ZPass transponder to some other vehicle?

Yes. Y'all can switch the transponder from one vehicle to some other as long equally you use it on a vehicle with the same vehicle type. Contact the Service Middle at 1-877-762-7824 to request boosted mounting strips and so that you can move your E-ZPass transponder between vehicles.

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41. Tin can I use my East-ZPass transponder if I tow a trailer or my boat?

You can switch the transponder from 1 vehicle to some other as long as you employ it on the aforementioned vehicle type. If you tow a trailer or a boat, your vehicle type will change and so you will need to get a different transponder.

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42. Why am I charged if my Due east-ZPass transponder is lost, damaged or defaced?

When you return your transponder to us, we will either re-issue it to another customer, or send it back to the manufacturer. If it is lost, painted, marked permanently or damaged, we cannot re-issue it and the manufacturer will not take it back. Therefore, we must collect the $ten or $20 lost/stolen fee.

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43. How do I close my E-ZPass account?

You can request to close your account on this website. Simply log in with your username and password. Then click on the Shut Business relationship tab.

Mail your transponder(s) to E-ZPass Service Middle, PO Box 1234, Clifton Forge, VA 24422-1234 or bring it to a Service Center location. If you lot choose to mail your transponder, please wrap the transponder in aluminum foil or insert information technology in the original Mylar bag and enclose a note requesting to close your account. In instance of loss, a $10 accuse will apply for Standard transponders and a $20 charge will employ for Flex transponders.

If y'all accept lost your transponder and would like to close your account, provide a credit carte number to pay for the lost fee. When all transponders on your account are returned or inactive, your account will be closed and a refund will be processed within 30 days if there is a balance remaining in the business relationship.

In addition to these options, the post-obit DMV locations will accept transponders for return during normal business hours.

Please visit the Due east-ZPass Locations page on this website for hours of performance.

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44 What should I exercise if I plan to bulldoze out-of-state?

A trip out-of-state or a change in your driving pattern may have an touch on your E-ZPass account. Contact the Service Center to check your bachelor balance to be sure you have adequate funds for your tolls. Y'all may also desire to brand a payment, arrange your replenishment amount and your depression balance level.

Information technology tin can take upwardly to 24 hours for new accounts, payments, and new transponders to be activated and detected at Virginia cost plazas, and up to 48 hours out-of-state. We recommend you make changes to your account several days in advance of your trip.

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45. Is my information secure with E-ZPASS Virginia?

East-ZPass Virginia has taken steps to safeguard the integrity of its data to forbid unauthorized access and to secure your personal data as information technology is communicated across this internet. These measures are designed to foreclose abuse of data, block unknown or unauthorized access to our systems and information, to provide protection of your individual information and to protect data from interception during transmission.

Communication of personal data is protected through use of encrypted transmission using Internet standard SSL (Secure Sockets Layer). When you access your personal information, your web browser will automatically create a secure connection. We employ a 2048 RSA SSL (Secure Sockets Layer) certificate from a trusted Document Authority, updated annually, to protect your website visit. In addition to the SSL encryption, E-ZPASS Virginia employs three layers of firewall protection using state-of-the art security applications, and maintains almanac Payment Card Manufacture (PCI) Information Security Standards Compliance for all operations and systems. Our systems are regularly scanned and to protect against new vulnerabilities.

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46. What is Drive SMART Virginia?

DRIVE SMART Virginia is a 501(c)(three) non-profit defended to raising traffic safety sensation amidst all road users in order to save lives and reduce injuries on the roadways of Virginia. Our mission is advanced by fostering community partnerships, offering interactive simulator programs, giving workplace and school presentations, attention outreach events, advocating for traffic safety initiatives, and conducting an annual Distracted Driving Summit. Drive SMART Virginia also creates, designs, and distributes educational campaigns and materials.

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47. How can I make a donation to DRIVE SMART Virginia Education Fund?

Y'all tin can donate when making a onetime online payment to your business relationship or every time your account auto replenishes by credit card. For a erstwhile payment, select the pick on the Payment page in your account, enter the corporeality of the donation and click "Add". To add together an automatic donation every fourth dimension your account replenishes (reaches depression balance) visit the Payments page and select Donations.

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48. Will 100% of my donations to Bulldoze SMART Virginia Instruction Fund stay in Virginia?

Yes, absolutely. DRIVE SMART Virginia exists solely to serve the citizens of the Commonwealth. The Drive SMART Virginia team travels from Wise to Reedville and Fairfax to Due south Hill to deliver our important programs!

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49. Is my donation to the DRIVE SMART Virginia Education Fund tax-deductible?

Drive SMART Virginia is a 501(c)(3) not-profit and 100% of your donation is deductible. You will receive an e-mail receipt for each donation amount.

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50. Can I abolish my recurring donation to Drive SMART Virginia Educational activity Fund?

Recurring donations can exist cancelled at whatsoever time past visiting the Payments page in your account.

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51. Is there an administrative fee to collect my DRIVE SMART Virginia Education Fund donation?

In order to cover costs and ensure that no taxpayer or price dollars are used to fund this initiative, VDOT collects a minor administrative fee from the donation amount. 100% of all funds distributed to DRIVE SMART Virginia are used to provide direct services.

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52. Inactive Business relationship?

If yous haven't used your Eastward-ZPass account to pay for a toll in the final 12 months you will receive an inactive account notice. If y'all desire to keep your business relationship open, you just need to contact us by email or phone and let u.s. know.

Nosotros employ this process to return unused funds to customers who no longer need their business relationship and collect unneeded transponders that belong to the Commonwealth. Please respond to an inactive account discover within 30 days.

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